30 minutes
Please make sure to arrive at your appointment on time, but no earlier than 10 minutes before, as there will be other appointments ahead of yours and afterwards. If you are going to need to cancel/reschedule your appointment, please do so beforehand. If you miss your appointment, you will need to reschedule - this includes if you are late. If you miss your appointment more than two times, your surrender request will be moved to the end of the line.